Frequently Asked Questions – Ramblewood Animal Hospital
Have questions about your pet’s care, our clinic, or what to expect during your visit? We’re here to help! Browse our FAQs to learn more about our services and policies.
What You Need to Know Before Your Visit
We know that pet parents want to feel confident and informed. Below, you’ll find answers to the most common questions we receive — from clinic policies and payment options to health advice and emergency guidance. Don’t see your question?
Just give us a call at (954) 753-6220—we’re happy to help.
Clinic Policies & Payment FAQs
Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, Discover, American Express, cash, credit cards, and CareCredit
Q: Do you offer a multi-pet discount?
A: Yes! If you have three or more active pets on your account, you’ll receive a multi-pet discount.
Q: Do you offer billing or payment plans?
A: We offer CareCredit for payment plans
Q: Are deposits required for hospitalized pets?
A: A 50% deposit may be requested in advance for pets staying with us for hospitalization or extended care.
Q: Should I get pet insurance?
A: We recommend it, especially for emergency care. There are many plans and companies available — ask us what might work best for your needs.
Pet Care & Medical FAQs
Q: Do you treat exotic pets?
A: We do not treat exotic pets, but we’re happy to refer you to trusted local clinics that do.
Q: What should I do if my pet has an emergency after hours?
A: Contact Advanced Veterinary Care Center at 954-500-8387. This is a 24-hour emergency facility located in Davie, FL.
Q: What’s the best flea prevention?
A: Always consult your vet first. We recommend products sold through licensed veterinarians, as they are both safe and effective.
Q: When should I spay or neuter my pet?
A: We recommend spaying or neutering around 6-8 months of age, ideally before the first heat cycle to reduce the risk of mammary cancer.
Q: What should I do if my dog has ticks?
A: Treat both your pet and your environment. Consult your vet for a safe product recommendation and consider professional environmental treatment.
Q: My pet has bad breath. What should I do?
A: Bad breath is often a sign of tartar or gum disease, but could also indicate internal health issues. Schedule a dental evaluation with us.
Nutrition, Behavior & Preventive Care
How much food should I feed my dog?
A: A general rule is about 1 cup of food per 30 lbs of body weight, twice daily. Your dog’s activity level and food type also matter. Please consult your vet for personalized guidance.
How much food should I feed my cat?
A: Typically, ¼ cup twice a day works well — but always consult your vet for personalized guidance.
What’s a safe way to switch my pet’s food?
A: Gradually mix in the new food over 1-2 weeks. Start with 25% new food, increasing every 2-3 days until you’re at 100%.
When should I start heartworm prevention?
A: Pets can begin heartworm prevention as early as 6 weeks of age. Please Ask your veterinarian which product is right for your pet.
How often should I test for heartworms?
A: Pets should be tested once a year. We recommend using heartworm prevention year-round
Is chocolate really dangerous for pets?
A: Yes! Chocolate is toxic and can cause seizures, heart issues, or worse. If ingested, call your vet immediately.
Grooming, Hygiene & Home Care
How often should I bathe my dog?
A: Every other week with an oatmeal-based shampoo, unless your vet advises otherwise.
How often should I clean my dog’s ears?
A: Once a week to every other week using a vet-approved pet ear cleaner.
Do I need to bathe my cat?
A: Usually not, unless your vet recommends it.
My dog eats poop. Is that a problem?
A: Yes — this behavior can lead to parasite exposure. Ask us about safe behavioral and medical solutions for this.
Florida-Specific Concerns
What is a Bufo Toad, and what should I do if my dog licks one?
A: Bufo toads are toxic. If your dog has contact with a toad, immediately rinse their mouth thoroughly with water directed downward for several minutes, then call your veterinarian immediately. Symptoms like drooling or pawing at the mouth require emergency care immediately.
Don’t See Your Question Here?
We’re always happy to help! Call us at (954) 753-6220 or bring your questions to your next appointment